Decatur Highlands

I have been at Highland Lakes for 15 months, so have been through two management companies. Cortland is doing a superb job so far and here is why: The office staff is friendly, courteous and helpful. Tarnisha responds quickly to emails and looks for solutions as quickly as she can. This staff, including maintenance, inherited A LOT of problems when they took over management, some known, and many others not. This is a multi-owner property, not owned by Cortland, so it is more challenging to complete difficult tasks. In the middle of the pandemic they have prioritized emergencies, so smaller tasks take longer in order to reduce exposure of their staff unnecessarily - I get that. I appreciate their continued dedication to bringing this property up to speed under the circumstances. Thank you, Cortland, for making my experience here superior. Update: I’ve been here for 3 years now and just signed my lease for another 16 months. I still love it and the staff!! Summer at the pool is the best!! Also, this team plans monthly community gatherings like Taco Tuesday complete with a margarita!! Thanks team Decatur Highlands!

I absolutely love living at Decatur Highlands Apartment Homes! The leasing office team is amazing—they make me feel truly welcomed and at home here. Whenever I have a question or need help with anything, they are always so knowledgeable and helpful. Our maintenance team is the best—they are very efficient in their work, and Kobe especially always makes sure to check in on us to make sure we don't have any concerns. The neighbors here are really nice too—I often see people out walking their pets or just chatting with each other, and the community feels very warm and welcoming. I would definitely recommend Decatur Highlands Apartment Homes to anyone looking for a great place to live! Update: I recently had the pleasure of having Kobe as the maintenance guy at Decatur Highlands Apartment Home and I couldn't be happier with his service! He is always friendly, quick to respond and willing to help out with any problem we have. His expertise in various areas of home repair has come in handy multiple times for me and my roommate. From small fixes like changing a light bulb to more complex ones like fixing our refrigerator, Kobe is without fail up for any challenge. He is also very considerate and takes extra care to make sure the job is done right. We are very grateful to have him as part of the Decatur Highlands team!

Experience in Decatur Highlands has been excellent! From location to their staff which was my deciding factor of choosing this place. The location is great walking distance to VA Med, Emory, and some restaurants. The property have some great amenities. Also trails nearby so do some nature walk. I only have good things to say about Decatur Highlands team members. The leasing consultants are very friendly, courteous, and welcoming- Ms. Mikayla, Alexa, and Kayla. The maintenance team in this place is always on the go- very friendly and reliable- Mr. Coby, Mr. Mario and their team member(s). If you have a service request they will get to it but be patient because there’s only 3 of them.

I love living at Decatur Highlands, the staff is absolutely amazing and professional. Emily has always provided timely service and the maintenance staff are always prompt and helpful. I have stayed here over 5 years, the most I have anywhere since my relocation ro Atlanta and would most definitely continue to refer others as I have in the past!